I'm interested in supporting business initiatives that employ the latest technical tools and techniques to focus on the customer experience.
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I am a technical writer focusing on tools, training, and support with 7 years of experience in Information Development. I have contributed to the success of the department in various roles, most recently as a Business Intelligence Analyst.
As an analyst, I have identified key metrics and designed and built Power BI dashboards and reports. My favorite thing about Power BI is that there is so much to learn. I have found great satisfaction in transforming data into visuals.
About MeI am a technical writer specializing in DITA XML environments and analytics. My strengths include topic-oriented writing and information typing. I have a proven record of coordinating with others to define, document, and roll out processes and procedures. I’ve supported a content team in all facets of development.
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Designed and built Power BI dashboard reports for Information Development
Case StudyRewrote and reorganized DITA Elements and Outputs Reference Guide
Case Study
Designed, developed, and implemented auditing and training program to solve costly time and resource issues at time of Localization.
Case Study